Retiring Westpac Bank Chief, Gail Kelly’s parting gift is compelling;. She talks about to the timeless concept of not missing the bus so you get to the game. But the incredible change she eludes to is the fact that the game is now being played on the bus itself.
Read more about how artifical intellegence is causing that:
It is well known that in the last 25 years, as capital productivity grew, labor productivity has remained conversely flat. Sadly the changes to fix the imbalance will be tough on those who worked hard to create what-is now, as that too is being changed by new artificial reality.
Read more on how artficial self learning ability is being hard wired to our daily lives.
This quote from the Managing Director says it all. “We know even the big guys struggle on this, but having it gives us an edge. Our service is what keeps customers happy, but keeping competition out of our accounts and winning new ones, is knowing our main competitor is ourselves. Having a living plan to keep us on track, gives us our competitive confidence so we always remain sharp.”
Take a look at what this firm did to get that.
Improving processes includes looking for things disconnected or missing. So if you follow the rule “ if it ain’t broke, don’t fix it” you may not see the gaps. But running a “why is it so” acid test means what works must be proven.
Read more about the irascible professor in the 70’s who used this to change how people think.
Responding to a Request for Information (RFI) to qualify to tender a proposal, takes a lot of effort. Experience shows that deals are won and lost not on tenders but on the work that leads up to them. So if you are invited to respond to an RFI to provide solutions, treating it like a qualifying call does need all your pre-sales skills to deliver it well, so it counts.
This paper shares some practical experience of what a real RFI process looks like.
We talk about big dinosaurs of reporting facing extinction, as Managers never stop looking for better ways to set and manage targets . Traditional finance reporting methods still make up 82%. But the 18% who do have their business information integrated understand the low cost cloud, to manage a “business current state” is now becoming a reality.
Read more as Amazon Web Services and Microsoft Azure and a range of hybrid & public cloud services are now so fast to deploy and so much cheaper.
The news earlier this year that AMP has surrendered its title as Australia’s biggest life insurer, as it battles a surge in policy lapses and claims. Read more: http://www.smh.com.au/business/amp-loses-life-insurance-crown-amid-rising-consumer-activism-20140319-352qr.html#ixzz2wROh2HEl Over 20 years ago from the late 1980’s to the mid 90’s financial management of back office processes in a Life and General insurance office, was part of my job. That was to ensure business processes were in place so policy reserves were sustained and costs ratios were managed. Weakened reserves are always a concern.…